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New Dexcom G7 launches in South Africa!

Exciting news for all Dexcom fans in South Africa – the brand-new Dexcom G7 launched this week! We’re one of the first countries to get access to this exciting new tech, so we thought we’d find out a bit more about it…

What makes the Dexcom G7 unique?

The Dexcom G7 Continuous Glucose Monitoring (CGM) system is a device that allows people with diabetes to monitor their glucose levels continuously. It consists of a small sensor that is inserted just under the skin to measure glucose levels in interstitial fluid and sends data wirelessly, via Bluetooth, from the sensor to a display device, such as a compatible smartphone* or a dedicated receiver, and an app that allows the user to see their glucose levels in real-time.

This can help people with diabetes to better manage their condition and avoid serious complications such as hypoglycemia and hyperglycemia

What is new about the Dexcom G7?

  • Smaller, all-in-one sensor
  • 30-minute sensor warmup
  • 12-hour grace period at the end of the sensor session
  • Redesigned mobile app with Clarity reports included
  • New alert quiet modes let you silence all alerts for up to 6 hours
  • A redesigned receiver that is smaller than the Dexcom G6 receiver, with a more vibrant display
  • No sensor code, only a 4-digit pairing code provided on each new Dexcom G7 applicator

*Compatible smart devices are sold separately. To view a list of compatible smart devices, visit

Who is the Dexcom G7 best suited for?

The Dexcom G7 is best suited for people with diabetes from 2 years old, including those who are pregnant and need to monitor their glucose levels continuously. This includes people with Type 1 diabetes, who need to frequently check their glucose levels and adjust their insulin doses to prevent hypoglycemia and hyperglycemia. It also includes people with Type 2 diabetes who are using insulin or other glucose-lowering medications. The real-time monitoring and alerts provided by the G7 system can help people with diabetes to better manage their condition and avoid serious complications.

The Dexcom G7 also includes the Dexcom Share and Follow feature. It allows parents, caregivers and your support circle to follow glucose levels in real-time. The user of the Dexcom Follow app can also create customisable alerts and alarms, giving more peace of mind to everyone. We see this feature adding great value because parents can view their child’s glucose values at school, on a play date or when they sleep.

Additionally, the G7 system can provide a more comprehensive view of glucose levels over time, giving people with diabetes and their healthcare providers more information to make decisions about treatment and diabetes management.

Where can you buy it?

The Dexcom G7 is available at all locations where the Dexcom G6 is currently available. This includes:

  • CDE Pharmacy Houghton
  • MediPost Pharmacy
  • DisChem Direct
  • Clicks Pharmacies
  • KliniCare

You will also be able to buy from the new VitalAire Diabetes website on, for cash purchases only. 

How much does it cost?

Due to the all-in-one benefit of the Dexcom G7, users only need to purchase the 10-day wear sensor and no longer need to purchase a separate transmitter. 

The cost of a single Dexcom G7 sensor is R1550.00, including VAT.

Who is the local distributor?

In July 2022, VitalAire South Africa acquired the diabetes division of Ethitech and established a new business unit, VitalAire Diabetes. 

VitalAire Diabetes aims to provide value-based diabetes care solutions supported by world-leading technology for people living with diabetes in South Africa.

Who makes up the VitalAire Diabetes team?

VitalAire Diabetes is made up of people who are passionate about helping those living with diabetes in South Africa. Not only to improve their management of diabetes, but to ultimately improve their quality of life. 

The team of VitalAire Diabetes may be familiar to those on either the Dexcom G6 CGM system or the Tandem Insulin Pump when Ethitech provided these products. Many of our team members are living with diabetes themselves, and deeply understand the daily challenges of the condition.

See who makes up the VitalAire Diabetes by visiting the About section on our website:

Where can people find out more?

Find out more about VitalAire Diabetes and our products and services by visiting our website, our Facebook, Instagram or LinkedIn pages, or call us at 0861 339 266.

What to read next?

What is a CGM? Flash glucose monitoring and CGM: Not sure what the difference is, or what these words mean? Read this article.

Best tips for Type 1 diabetes: We asked Prof. Segal for his top five tips for people living with Type 1 diabetes. Here goes!

The best diabetes specialists in South Africa: A list of the doctors and diabetes educators our community trusts the most.

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Sweet Life is a registered NPO/PBO (220-984) with a single goal: to improve diabetes in South Africa. We are funded by sponsorships and donations from aligned companies and organisations who believe in our work. We only share information that we believe benefits our community. While some of this information is linked to specific brands, it is not an official endorsement of that brand. We believe in empowering people with diabetes to make the best decisions they can, to live a healthy, happy life with diabetes.