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FreeStyle Libre FAQ

We have had so many people asking us about the FreeStyle Libre system – what it is, where you get it, how much it costs – that we asked Abbott, the manufacturers, for all the answers. Here they are!

What is the FreeStyle Libre?

FreeStyle Libre is a flash glucose monitoring system. When you scan the FreeStyle Libre sensor with a FreeStyle Libre reader (or a compatible smartphone*) you get a glucose (blood sugar) reading. It is a small sensor (the size of a R5 coin) that you insert into the back of your upper arm.

Using a FreeStyle Libre reader or an app (on your compatible smartphone), you scan the sensor for a blood glucose reading. No finger sticks**, and no need to calibrate. A one-second scan that you can repeat as many times as you like during the day. The sensor collects data on your blood glucose readings for 8 hours between scans, even while you sleep, so you have a constant picture of what your blood glucose is doing.

Find out more at www.FreeStyleLibre.za.com

freestyle libre south africa

How much does it cost?

R990 per sensor. Each sensor lasts two weeks, so you need two sensors a month. The FreeStyle Libre replaces finger stick blood glucose testing**. The app, FreeStyle LibreLink is available to download for free on the App store or Google Play.

Do medical aids cover it?

The FreeStyle Libre is not covered automatically on medical aids at the moment. Abbott (who manufactures the FreeStyle Libre system) have a free patient support programme that helps you to apply to your medical aid to get it covered.

Simply email abbottdiabetescaresa@supportwindow.co.za or call 010 786 0316 to get started.

Where can I buy it?

Sensors are available online from the CDE Online Store (free shipping when you order two or more sensors) or Pharmacy Direct, a courier pharmacy that delivers anywhere in South Africa. You can also buy it in person at the CDE Pharmacy in Houghton, Johannesburg, or from M-Kem in Durbanville, Cape Town.

librelink app for freestyle libre south africa

Is it suitable for Type 1 and Type 2 diabetics?

The FreeStyle Libre is suitable for anyone on multiple daily injections (MDI) of insulin. It tracks your blood glucose throughout the day, so it’s helpful for diabetics trying to control their blood sugar.

Is it difficult to put in?

Not at all – the entire unit comes in the box and it’s a simple click-and-push action. The whole thing takes less than five minutes.

What is the FreeStyle LibreLink app?

The FreeStyle LibreLink app is a free app that acts as a reader for the FreeStyle Libre sensor. You can monitor your blood sugar on your compatible smartphone, without finger sticks. View your current blood glucose reading, trend arrow (whether your blood sugar is going up or down), past history (readings up to the last 8 hours) and add notes on food, insulin and exercise. It also gives you easy access to trends and patterns – and lets you share your data with your doctor and loved ones.

What is the LibreLinkUp app?

The free LibreLinkUp app is for parents and caregivers who want to keep track of blood sugar readings from the FreeStyle Libre system. Up to 20 people can view results from a FreeStyle Libre system, from their phones.

What is LibreView?

LibreView is a cloud-based diabetes management system to upload your data and create easy-to-read glucose reports. What that means is one central place for all your blood sugar readings to live. You can see trend reports, estimated HbA1c, mealtime patterns, daily and weekly patterns. You can then share this with your doctor for remote healthcare advice.

trends and patterns for freestyle libre

Can the FreeStyle Libre improve my blood sugar management?

Yes. Being able to check your blood sugar countless times a day is priceless. Being able to see what happens to your blood sugar between tests is invaluable. Being able to see your time in range (what percentage of each day you spend in your target range) is enormously helpful. It gives you the tools to manage your diabetes better.


* The use of FreeStyle LibreLink app and LibreLinkUp requires registration with LibreView, a service provided by Abbott and Newyu, Inc. FreeStyle Libre readers and sensors are provided by Abbott. The FreeStyle LibreLink app is compatible with NFC enabled phones running Android OS 5.0 or higher and with iPhone 7 and higher running OS 11 and higher. The FreeStyle LibreLink app and FreeStyle Libre reader have similar characteristics but are not identical. A finger stick test using a blood glucose meter is required during times of rapidly changing glucose levels when interstitial fluid glucose levels may not accurately reflect blood glucose levels or if hypoglycaemia or impending hypoglycaemia is reported or when symptoms do not match the readings on the FreeStyle Libre reader or FreeStyle LibreLink apps.
** Finger sticks are required for treatment decisions when you see Check Blood Glucose symbol, when symptoms do not match system readings, when you suspect readings may be inaccurate, or when you experience symptoms that may be due to high or low blood glucose.

ADC-22708 V1 May 2020